Email Settings

Options available to edit email settings and templates.

Go to: WooCommerce > Settings > Emails.

Email notifications

For each WooCommerce email listed, it’s possible to configure your settings (optional). More detailed instructions below in: Editing Individual Email Templates.

Email Sender Options

Set the ‘From’ name and email address for the sender.

Email Templates

This section lets you customize WooCommerce emails.

Header Image
Enter the URL of an image you want to show in the email header. You can upload an image via the Add Media button or Media > Add New.

Email and Text

  • Base Color – Color for WooCommerce email templates.
  • Background Color – Background color for WooCommerce email templates.
  • Email Body Background Color – Main body background color.
  • Email Body Text Color – Main body text color.

Editing Individual Email Templates

In the list above in Email Notifications are these templates:

New order | Cancelled order | Failed order | Processing order | Completed order | Refunded order | Customer invoice | Customer note | Reset password | New account

Select Manage on the right side, and a new screen appears.

New order

woocommerce email options

Select options or enter preferences:

Enable this email notification.

Enter recipients (comma separated) for this email. Defaults to [email protected].

This controls the email subject line. Leave blank to use the default subject:[{site_title}] New customer order ({order_number}) – {order_date}

Email Heading
This controls the main heading contained within the email notification. Leave blank to use the default heading.

Email type
Choose which format of email to send. Options include:

  • Plain Text
  • HTML
  • Multipart

If using Plain Text emails, keep in mind that text fields are limited to 155 characters. If your products have long names and/or numerous variations/add-ons, the field may be truncated.

Completed order and Customer invoice / order details 

The Completed order and Customer invoice/ Order details templates have slightly different settings from others.

  • Customer invoice/Order details cannot (and should not) be disabled.
  • Both templates have ‘Thanks’ fields that can be altered.

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