Configuring Product Settings

Configuring Product Settings

Settings for products and how they are displayed, including image sizes, inventory, and downloadable product settings.

General

In the General section are settings for Shop Pages, Measurements, and Reviews, allowing you to control checkout settings, select units of measurement, and enable/disable product reviews and ratings.

Go to: WooCommerce > Settings > Products > General.

Approved download directories are available as of WooCommerce 6.5.

View of the settings under WooCommerce > Settings > Products > General

Shop pages

Shop Page – select what page you want to be the default shop page. It doesn’t need to be the Shop page that WooCommerce installed, or can be skipped if you use another method to display products.

Add to cart behavior – determines what happens after a customer clicks the Add to Cart button.

  • Redirect to cart page after successful addition – Automatically takes the customer to the cart page upon adding a product.
  • Enable Ajax add to cart buttons on archives – Adds the ‘Add to Cart’ option to shop archive pages.

Placeholder Image – set a default placeholder image to appear on the front end when no other image is available. This could be your brand logo or an image of a signature product or service.

Measurements

Select a unit of measurement for products from the respective dropdowns for weight unit and dimensions unit.

Reviews

Enable Reviews – decide whether to turn on the product review system on who can leave reviews.

  • Enable product reviews
  • Show “verified owner” label on customer reviews – select whether to display if the reviewer bought the product
  • Reviews can only be left by “verified owners” – control if anyone can leave a review or only buyers

Product Ratings

  • Enable star rating on reviews
  • Star ratings should be required, not optional

Inventory

Edit your shop’s inventory options.

Go to: WooCommerce > Settings > Products > Inventory.

A view of the settings under WooCommerce > Settings > Products > Inventory

Choose whether to enable stock management. If selected, you have these options:

  • Manage stock
    • Enable stock management – Inventory for physical products is auto-managed. You enter quantity, and WooCommerce subtracts items as sales are made, displaying: Stock, Out of Stock or On Backorder. 
    • Disable (box left unticked) – Inventory and status for physical products must be entered manually. You can still Enable Stock Management on a per-product level if desired.
  • Hold Stock (minutes) – Hold products (for unpaid orders) for X minutes. When limit is reached, the pending order is canceled. Leave blank to disable. Please note that this will work for orders in the “Pending payment” status, but not “On hold”.
  • Notifications
    • Enable low stock notifications
    • Enable out of stock notifications
  • Notification Recipient – Enter email address for notifications.
  • Low Stock Threshold – Number of products to trigger low stock notification
  • Out Of Stock Threshold – Number of products to trigger out of stock status.
  • Out Of Stock Visibility – Choose to hide out of stock items from catalog.
  • Stock Display Format
    • Always show stock – “12 in stock”
    • Only show stock when low – “Only 2 left in stock” vs. “In stock”
    • Never show amount

Note: by default “In Stock” will only be displayed if a product’s Track stock quantity option is enabled under the Inventory tab. The snippet below can be used to force the display of “In Stock” for products that are in stock, even if the quantity is not tracked.

Downloadable Products

Edit settings relevant to how your store handles downloadable products.

Go to: WooCommerce > Settings > Products > Downloadable products.

A view of the settings under WooCommerce > Settings > Products > Downloadable product

Go to: WooCommerce > Settings > Products > Downloadable products.

File Download Method
Controls how your store provides downloadable files to purchasers.

  • Force Downloads – Files are ‘forced’ to download via a PHP script. Files are not accessible to anyone but purchasers, and direct links are hidden.
  • X-Accel-Redirect/X-Sendfile – Similar to ‘forced’ above, but it has better performance and can support larger files. It requires that your hosting provider supports either X-Sendfile or X-Accel-Redirect, so you need to check with them first.
  • Redirect only – A download URL links the user to the file. Files are not protected from outside access.

Most stores should use one of the first two methods to keep files safe from outside access. Redirect should only be used if you encounter problems or don’t mind downloads being non-secure.

Access Restriction

  • Select if Downloads require login – Does not apply to guest purchases.
  • Grant access to downloadable products after payment – Enable to grant access to downloads when orders are Processing, rather than Completed.

Filename

  • Append a unique string to filename for security – adds additional randomness to the filename to prevent link sharing, but is not required if your download directory is protected.

Approved download directories

Starting with WooCommerce 6.5 it will be possible to take advantage of a new feature called Approved Download Directories to help manage the storage of downloadable product files.

Go to: WooCommerce > Settings > Products > Approved downloadable directories.

A view of the settings under WooCommerce > Settings > Products > Approved download directories (available as of WooCommerce 6.5.0)

Advanced

Settings related to how your store utilizes the attributes lookup table feature. For most users, the default settings are fine and will not need to be changed. 

Go to: WooCommerce > Settings > Products > Advanced.

A view of the settings under WooCommerce > Settings > Products > Advanced. For most users the default settings will be fine and not needed to be tweaked.

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